Privacy Policy

At AÉRIS Melbourne, the privacy of our customers is of utmost importance. We take all necessary steps to safeguard your personal information and adhere to strict policies regarding the use of your data. This privacy policy explains what information we collect, why we collect it, and how it is used.

What Information Do We Collect?
When you create an account with AÉRIS Melbourne, place an order, or use our services, we collect certain information from you, including:

  • Your name, email address, and other contact details.
  • Billing and shipping addresses.
  • Payment details.
  • Products you've purchased or wish lists you’ve created.
  • Browser, device, and web traffic information.

Why Do We Collect This Information?
We collect this information to provide you with the best possible service. For example, your contact details allow us to inform you about promotions and offers. Your payment information is used to process transactions, and your shipping address ensures timely delivery.

Additionally, we use browser and device data for internal marketing analysis and to enhance our website, ensuring a better online experience for you.

Rest assured, we never share your personal data with third-party commercial partners. Your information will only be shared in exceptional circumstances, such as when legally required.

How Do We Secure Your Data?
We take your data security seriously. Appropriate technical and organizational measures have been implemented to prevent unauthorized or unlawful access to your personal information. Only authorized personnel responsible for managing our systems have access to this data.

Cookies
We use cookies to enhance your user experience and collect marketing insights. Cookies are small files stored on your device that provide us with details about how you interact with our website. You can manage or delete cookies by adjusting your browser settings. More information on our cookie policy can be found on our website.

Your Rights
As a customer of AÉRIS Melbourne, you have the right to access, correct, or delete your personal information at any time. You can do this by reaching out to us via the contact form on our website.

Changes to Our Privacy Policy
We reserve the right to modify this privacy policy at any time. Please review it regularly to stay informed of any updates.

Contact Us
If you have any questions, comments, or concerns about our privacy policy, feel free to contact us through the contact form available on our website.